PLC debuts trilingual mobile application with unparalleled capabilities: PLC Touch
Sri Lanka’s leading state-owned Non-Bank Financial Institution (NBFI) People’s Leasing & Finance PLC recently unveiled its mobile application – PLC Touch – to facilitate a convenient user experience. The state-of-the-art app has a plethora of interesting features including the insurance component which is a first for a banking app in Sri Lanka.
Speaking at the launch of the app, Mr. Shamindra Marcelline, Chief Executive Officer/ General Manager of People’s Leasing & Finance PLC said: “We are excited to be the first NBFI to deliver a product of this nature to the market. This serves to make the user experience convenient and safer given the current context. All transactions can be done with a single tap, from the comfort of one’s own home without having to visit a branch physically. This we believe is the future of not just banking but all industries generally – we are moving ahead with the times and in doing so, blazing the trail for the local NBFI industry.”
Mr. Prabath Gunasena, Deputy General Manager – ICT (Group) of People’s Leasing & Finance PLC added that another specialty of this app is that it is fully developed in-house and with local talent which was a highly cost-effective move as opposed to outsourcing. This way, he says the Organization was able to save a substantial amount of money which could be channeled to other areas including Corporate Social Responsibility initiatives: “We can proudly claim that the tech expertise for this product came from within the organization. The app is trilingual in keeping with PLC’s ethos of championing diversity and inclusivity. We have made the interface simple so anybody can easily navigate without feeling overwhelmed.”
Some key features of the app include: Ability to make QR code-based & utility bill payments, ability to manage savings while mapping activities of any other account with any other bank, PLC loan & leasing rental payment through any bank account via the app, “Call & Go” feature to simplify the claim process in the event of an accident and ability to obtain a new insurance policy within minutes minus the tedious paperwork.
As the pioneer of innovation in the NBFI sector, PLC launched the Self-e-Cash service whereby a customer could obtain an ‘instant loan’ against a Fixed Deposit to be withdrawn from an ATM. Same service has been mirrored & offered via the PLC Touch app further incorporating QR & bill payment, fund transfer and a host of other options.
PLC is hopeful that this app will set a benchmark for the industry as well become popular among its highly diverse customer-base given the simple user-friendly interface. PLC Touch can be downloaded for free from Google Play or App Store.
Minister of Youth & Sports, Minister of Development Co-ordination & Monitoring and State Minister of Digital Technology & Enterprise Development Hon. Namal Rajapaksa at the occasion of unveiling the new mobile application stated: “It’s encouraging to see more organizations both in the public & private sector utilizing technology to simplify existing processes, to create a better experience for consumers & clients. Digitalization is definitely the way forward & if didn’t know it before we definitely know it now. The Covid pandemic has opened our eyes to the limitless possibilities of digitalization. I encourage more & more organizations to rethink & reinvent their products & services based on digital technology.”
A subsidiary of the People’s Bank of Sri Lanka, PLC has an A+ (lka) outlook stable rating from Fitch Ratings Lanka and was recognized as one of the Top 10 Best Corporate Citizens in Sri Lanka for 7 years. Other recent accolades of PLC include: 3rd in Transparency in Corporate Reporting (TRAC), Most Valuable Consumer Brand in financial services sector & Most Loved Brand in Leasing sector in Brands Annual by Brand Finance Lanka and 18th among Top 30 Corporates according to Business Today.