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Your voice matters — share feedback, access key documents, or raise a complaint
The primary goal of People's Leasing & Finance PLC is timely, exemplary and effective customer care and high quality customer loyalty. Customer grievances are especially part of corporate life for financial companies when they are service organisations. The company maintains that its prime aphorism is consistency in customer care — delivering timely and effective service in its corporate policies is of utmost importance.
| Document | Download |
|---|---|
| Financial Customer Protection Framework | Download |
| Financial Consumer Protection Regulation | Download |
| Accessibility Policy | Download |
| Key Facts Document – Fixed Deposits & Savings | Download |
| Key Facts Document – Leasing & Loans | Download |
| Key Facts Document – Gold Loan | Download |
| Key Facts Document – Gold Cash Card | Download |
| Key Facts Document – Islamic Investments | Download |
| Key Facts Document – Islamic Lending | Download |
| Key Facts Document – Margin Trading | Download |
| Key Facts Document – Western Union | Download |
The nature of the complaint or grievance will be subjective; therefore the time frame depends on the seriousness of the complaint.
